FAQs

Yes, aside from the basic model we also have financial/accounting, scientific and graphing. They can be signed out for up to five hours and are not renewable. 

Members of the community who have booked a room or event via Facilities Services can rent media equipment to be used on campus. See the pricing list and available equipment.

Thank you for thinking of us but the Douglas College Library is not accepting donations at this time. For more information about our Collections Development policy see our Library Policies on the About page.

Please consider donating books and other materials to one of the charitable organizations listed on the the Recycling Council of British Columbia website. The Recyclepedia tool lets you search by city and material type e.g. Soft Cover Book, Hard Cover Book, Textbook, Ebook reader.  

Yes! You are welcome to take home the boxed puzzles on the shelf. Please note that the currently opened puzzle is still being enjoyed by others so kindly choose from the closed boxes. Puzzles operate on the honour system, there's no need to sign them out, simply borrow one for as long as you need. If you find that pieces are missing please notify our staff. We greatly appreciate puzzle donations, which help us expand our collection. Thank you!

For more info see our Games page.

Reserve items cannot be renewed. You must return a reserve item by its due time. However, you can check it out again if no one requests it within 15 minutes. This policy ensures fair access to high-demand reserve items for all patrons. See Renewals and Reserves.

No, if the Library is closed unexpectedly, such as during snow days or emergencies, fines will be waived. Please return your items on the day the library reopens.

Fines are not charged for semester loan material unless another student has placed a recall on the book and it was returned late. For materials with recalls, the fines are $1.00 per day to a maximum of $20.00. See the complete list for all materials so that you do not find yourself with a bill on your hands! 

If you cannot physically visit the other campus you can request the article using the Intercampus Article Request form. We will email you a copy of the article via Office 365. 

Books and CDs sign out for the full semester and can be recalled when someone else needs that item, though people are guaranteed a minimum two week loan. DVDs sign out for a month and can be renewed up to four times. For exceptions see the full list of loan periods.

Yes, you can apply for a community borrower's card that would allow you to borrow materials from Douglas College.

If you are a student or an employee at an institution that has a reciprocal borrowing agreement with Douglas College (see if yours is listed here) you can borrow materials from our Library. Please see more information on reciprocal borrowing.

You can request the item through interlibrary loan where we will borrow it on your behalf from another library. You would be notified through your Office 365 email when it is available for pickup. This process usually takes 10 to 14 days and this service is also available for articles.

Yes. Douglas College students and employees can borrow books and other materials directly from Simon Fraser University, the University of British Columbia, and a number of other universities and colleges in British Columbia. For details, see our reciprocal borrowing information.

Place a recall on the book you need through OneSearch - you will be prompted to sign in. You will be notified through your Office 365 email when the item is ready for pickup.

Fortunately, no. Sign into My Library Account and place a request on the item through our discovery platform called OneSearch. If it is available, it will be sent by courier to your campus by the next working day.

The library has several pieces of adaptive and assistive hardware and software for use inside and outside the library.

Borrowable equipment includes C-Pen Exam Reader Pens, noise-cancelling headphones, and induction loops. Please visit the library's equipment page for more information on what is available.

Adaptable workstations in the library are outfitted with padded chairs, adjustable desks, ELMO document cameras, and software such as Kurzweil 3000, NVDA, and Express Scribe. Please see the list of on what is installed on library computers.

At the New Westminster Campus, regular two week circulating books are located on the second floor. At the Coquitlam Campus, books are located on the lower level. Reference books, which do not circulate, are kept on the main floor of both campus libraries.

Reserve materials are kept at the front Check out counter. See OneSearch to find out what may be reserved for your course.