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FAQs

Use this page to find answers to the most Frequently Asked Question about our Library and Learning Centre. If your question is research related check out our Research FAQs

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Online Access

I am a new student and cannot access My Library Account

First, ensure you are logging on with your CNA information which is your student number and the password you use when logging on to Blackboard. See more information on passwords at the College. 

Sometimes new students will try and access their account before the Library has had a chance to load new records into the Library system. In this case please contact [email protected] and a public services staff member may be able to assist you.